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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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cheryl0744

November 13, 2024

5  out of  5
rating by cheryl0744
"I have had nothing but great experiences with Chris and his team! Abby is absolutely amazing and is always willing to answer questions, fix things, send us documents and just go above and beyond! True customer service!"
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Khaley Dodson

September 17, 2024

5  out of  5
rating by Khaley Dodson
"Chris and his office were so helpful getting me quotes on my car and renters insurance. It was a breeze working with them, and the rates were way better than the previous company I was with. I’d definitely choose this State farm office if you are in Eugene or the surrounding areas!"
We responded:
"Thank you for taking the time to review us, Khaley! I’m so glad you had a positive experience at our office. "
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Paul Badolato

June 23, 2023

5  out of  5
rating by Paul Badolato
"The most awesome and helpful people work here. I've never been more satisfied"
We responded:
"Thank you so much for the five star review, Paul. It’s been great having you as a customer. We appreciate you and your business. "
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Luis

December 24, 2022

5  out of  5
rating by Luis
"Adam has helped me multiple times in the past with policy information. He is super professional and he can accomplish anything he wants in his life. He could actually and has the ability to own his own insurance company if he chooses to. As for Chris who is the actual owner. He is fantastic with a great sense of humor. Chris has also assisted me multiple times in the past with questions. Both of them are super professional along with the rest of the office staff. They go above and beyond for you every single time."
We responded:
"Luis, we are blessed to have Adam as our office manager. He goes above and beyond every day for our customers. Thank you so much for pointing that out and recognizing him for the insurance rockstar that he is. Your positive review is so appreciated and it’s for customers like you that we continue to strive to be the best insurance agency around."
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Justin Davis

December 1, 2022

5  out of  5
rating by Justin Davis
"Adam has been absolutely fantastic. I’m making a cross country move and he had sorted out everything. He made it quick and easy on top of saving me a substantial amount of money but with better coverage and lower deductibles! Thank you, Adam!"
We responded:
"Justin, we couldn’t do what we do without Adam. He is our office manager and an insurance rockstar. I’m glad you received such a high level of service from him. Thank you so much for the positive review. Looking forward to working with you."
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Jeremy Washburn

November 18, 2022

5  out of  5
rating by Jeremy Washburn
"What a great experience! Not only did they save me over 100 dollars a month off what American Family was charging me for two cars and a home, but Adam was fun to deal with. He was like a cheerleader in my corner. As stoked as I was for each set of savings. Also, my coverage is now even better because I was able to afford more options with their great rates."
We responded:
"Jeremy, we appreciate the positive review! I always love hearing the ways Adam helps our insurance customers. We are so lucky to have him. It’s great that you were able to save money by switching to State Farm. Thank you for the shout out, and I look forward to meeting you."
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David Berg

September 2, 2022

5  out of  5
rating by David Berg
"I've been with State Farm for 20 years and have been very fortunate to have great agent teams to work with in the various locations I've lived. Adam has made my transition to the Eugene area a smooth process. He was very attentive and focused on all the details. Looking forward to working with this team for the foreseeable future!"
We responded:
"David, thank you very much for stopping by and leaving a positive review of our insurance agency. I am glad to hear Adam helped ease some of the stress of moving for you. We look forward to continuing to help you with your insurance needs."
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Cameron Battersby

April 19, 2022

5  out of  5
rating by Cameron Battersby
"Today I had set up my auto insurance with Adam Muth, whom works for insurance agent Chris Brokopp. Adam was incredibly knowledgeable, calm, respectful, and helpful. I asked him what it would take to put my partner on the same policy and what that looks like (given that this was my first time setting up my own insurance policy). He told me about all the different coverages, discount programs, and safe driving. He made the process extremely easy and straightforward. I look forward to talking with him next week to fully set up my partner on my plan. Highly recommend this site, and if possible, try and talk with Adam! :-)"
We responded:
"Cameron, I’m so glad to hear you received stellar service for your insurance needs. Adam is an amazing guy, and we are happy to have him on our team. We look forward to bringing your partner on board soon. Thank you for the great review. —Chris"
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Reid Baxter

December 6, 2021

5  out of  5
rating by Reid Baxter
"Jamie is amazing. She helped me find out exactly what I needed to know super fast. The owner Chris is also amazing. You need to talk to them. They are only for helping me and my family and don’t worry about the cost of my insurance."
We responded:
"Reid, we thank you for the review of our insurance agency. I will be sure Jamie hears you appreciate her. It is true we don't look at our customers as dollar signs. We want to make sure you have proper coverage. Cost definitely matters but we try our best to keep you informed of all of your options so you can choose the insurance coverage that is right for you."
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Max Montrose

November 23, 2021

5  out of  5
rating by Max Montrose
"This agency is backward from the rest; meaning they don't just do their job and assist you, they actually teach you how the system works to use it to your advantage. They are prompt and helped me save a ton of money so far. What more could you ask for?"
We responded:
"Max, thank you for taking the time to recognize our insurance office and share where you feel we shine! It’s been a pleasure working with you ever since you moved to Oregon. We are glad you found our agency and we’re looking forward to working with you more."
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Roxanne Lewis

October 13, 2021

5  out of  5
rating by Roxanne Lewis
"Chris & his staff are amazing!! Adam went the extra mile to help me obtain a policy in another state for our daughter. I value their commitment to providing friendly customer service! 😊"
We responded:
"I am so grateful to read your positive review, Roxeanne. Adam goes above and beyond in so many ways, and we are lucky to have him as the leader of our insurance team. --Chris"
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Jamie Lamborghini

September 2, 2021

5  out of  5
rating by Jamie Lamborghini
"Excellent place for all your insurance needs! Chris is very caring and super helpful! I reccomend everyone go to home, atleast get a quote and say hi......my insurance is the lowest ever....way lower then my prev insurance 🌻"
We responded:
"Thank you, Jamie! We appreciate the thoughtful review of our insurance agency. We strive to give excellent customer service and we are glad you agree."
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Lindsey Terry

August 26, 2021

5  out of  5
rating by Lindsey Terry
"Awesome owners who care about their customers!"
We responded:
"Lindsey, thank you for the positive review. We love working with you, and we truly do care about our customers. Thank you for noticing! --Chris"
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Susan Terry

August 3, 2021

5  out of  5
rating by Susan Terry
"Chris and his staff have been so helpful and responsive during the process of settling my aunt's estate. Every time I had a question about her insurance coverage or to request a document, they were ready and willing to assist. I couldn't be more pleased with their customer service."
We responded:
"Susan, it has been our pleasure to work with you. Sending many thanks to you for taking the time to leave our insurance team a positive review. We really strive to have excellent customer service, so the recognition is appreciated! Have a wonderful day."
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Cody Edwards

June 9, 2021

5  out of  5
rating by Cody Edwards
"I've Chris as my agent for some time. Very responsive and curious. My truck needed work and they did not cut corners. I recommend him as a auto and home agent. Even his staff is great. When Chris was busy Adam filled in and was awesome knowledgeable and helpful."
We responded:
"Cody, we are all grateful for your positive review of our insurance company. I will be sure to commend Adam for a job well done. He is invaluable to our team! I'm also glad to hear your positive feedback of our claims department. We strive to do our customers right! -Chris"
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Kathy Johnsen

June 6, 2021

5  out of  5
rating by Kathy Johnsen
"Adam handled my new auto policy. He is very professional, friendly, and knowledgeable. I recommend Adam and Chris to handle all your insurance needs in West Eugene."
We responded:
"Kathy, we really appreciate that you took the time to review our insurance agency. I'm grateful Adam was able to help you with your auto insurance, and thank you for the stellar feedback! We will make sure to let him know how much we appreciate his hard work! Welcome to our insurance family. -Chris"
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Jeffrey Maffett

April 19, 2021

5  out of  5
rating by Jeffrey Maffett
"I’m not one to talk to a lot of insurance agencies just from bad past experiences in the past but Chris and Adam were extremely helpful and professional at helping me find the best policy possible for me. They weren’t pushy or impulsively selling to me just to make the most money. They are truly looking out for my well being as a client to them and have been nothing but outstanding since. Highly recommended"
We responded:
"Thank you so much for the kind words, Jeffrey. It means a lot. We strive to never sell an insurance product unless it's needed and wanted. I'm really glad you feel that way when talking to us. Take care!"
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Rocky

April 14, 2021

5  out of  5
rating by Rocky
"I showed up at office unannounced with no appointment, nevertheless, I established exceptional rappore with Agent Adam. He listened to my needs and wasted no time in delivering excellent customer service. Thanks so much!"
We responded:
"Rocky, Adam continues to impress us with his work ethic and professionalism. We are so glad you had a positive experience working with him on your insurance needs.Thank you for your feedback."
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Jay Smith

April 13, 2021

5  out of  5
rating by Jay Smith
"Chris and his team are very helpful and when and if I have a problem they are right on it and solving it as fast as they can."
We responded:
"Jay, it was a pleasure helping you with your home insurance the other day. I'm glad you were pleased with the service you received. Look forward to assisting you in the future!"
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Liberty Forever

April 13, 2021

5  out of  5
rating by Liberty Forever
"Friendly and personable, able to answer all my questions knowledgeably"
We responded:
"Liberty, thank you so much for your review. We are grateful to provide you with excellent auto insurance and customer service as well. Its what we strive for! We appreciate you."
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Katrina Burkhardt

March 25, 2021

5  out of  5
rating by Katrina Burkhardt
"They made switching insurance so easy! We ended up saving money for a better plan! Who doesn't like that?! Awesome people!"
We responded:
"We are so grateful you chose to see what your home and auto insurance plan could look like with State Farm, and we're glad you made the switch! Looking forward to working with you and your family. Thank you for the review!"
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Iquo Inyang

March 20, 2021

5  out of  5
rating by Iquo Inyang
"They are so helpful and really want you to get the best rate."
We responded:
"Thank you, Iquo! We appreciate your business and your review."
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Alycia Gonzalez-Bush

March 20, 2021

5  out of  5
rating by Alycia Gonzalez-Bush
"I am a VERY happy customer! Chris and Jamie have been extremely helpful and professional from the beginning. Very prompt in answering questions and being sure things are communicated clearly! I feel very valued as a customer and I HIGHLY recommend!"
We responded:
"Alycia, thank you for stopping by to review our insurance agency. We have really enjoyed working with you and your husband, and we hope to provide you with the best customer service and auto insurance prices for years to come."
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Michael Thompson

March 13, 2021

5  out of  5
rating by Michael Thompson
"Chris is always prompt and responsive to our insurance needs. He helps us to get the best value for every dollar."
We responded:
"Michael, I really appreciate that you took the time to leave a review for our insurance agency. It means a lot to us. Thank you!"
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Jo Magliocco

February 19, 2021

5  out of  5
rating by Jo Magliocco
"Chris and his team are miracle workers! I have had my policies with them for home, auto, etc and am now moving my small business into a commercial space and Chris and Adam were instrumental in dealing with a nightmare property manager for me to get all the insurance forms worked out and getting me access to the building in a timely manner! They always answer the phone promptly and managed to get proof of insurance out for me even though their computer system was partially down due to the storms in Texas. Can’t thank them enough!"
We responded:
"Jo, We are so glad we could help you with your business insurance. Please let us know how we can help support your business--we are all rooting for your success."